Privacy Notice and Data Usage Policy

Our Privacy Notice and Data Usage Policy exists to present data subjects (our customers) with details on how we receive and use your personal information, how long we hold your information and what rights you have concerning your data.

Who is gathering the data?

✓ Hostenol

What data is being received?

✓ First Name, Last Name

✓ Company Name (if applicable)

✓ Address, City, State, Country, Postcode

✓ Phone Number

✓ Email Address

What is the legal reason for processing the data?

To provide web hosting services to the customers and verify valid billing information.

Will the information be assigned to any third parties?

Contact information is shared with the domain registry for domain registration/transfer objects only if the client chooses to register/transfer a domain name.

How will the information be used?

All information we collect will be used to verify the customer’s identity for billing purposes concerning web hosting services and contact the customers. At the same time, they live in an active status regarding their web hosting services.

How long will the data be stored?

All customers’ data will be stored while the data subject is in active client status. Data subjects in an inactive status will have their data removed after seven (7) years of inactivity.

What rights does the data subject have?

Clients can view and update their data from our client area ( at any time by clicking Edit Account Details. Customers can also contact us via our client area ( or email directly at at any time to request data removal or request a copy of their client account-related data (profile), and we will provide with 24 hours in JSON format.

How can a detailed customer raise a complaint?

Clients can contact us via our client area ( or email directly at at any time and submit a complaint.